Legal
Terms
Last updated October 2, 2026.
The service
Afterly answers after-hours calls for your shop, takes the problem and the address, and texts you the details. It does not quote a price, promise an arrival time, or send a technician. You decide whether someone rolls. It is not a substitute for 911.
Plans and the trial
Answering is $49 a month. Answering plus booking is $129 a month, and that plan can also send the job to Housecall Pro or to Zapier. Both include 150 minutes. The $49 plan is for calls you miss, not every call. There is no setup fee. If a month goes past 150 minutes, we email you before any extra time is billed at $0.25 a minute. The 14-day trial starts with no card and nothing due today. Add a card before day 14 only if you want the plan to continue. If you do not, the trial ends and you are not billed. After a card is added, the plan renews each month until you cancel.
Your part
You give accurate hours, services, and a place to send texts. You forward only the calls you want Afterly to take. You are responsible for the price you charge and for anyone you send to a job. Do not use Afterly for emergency dispatch.
Canceling
Email hello@afterlyhq.com to cancel. Cancellation stops the next renewal. Cancel during the 14-day trial and the monthly fee is not billed. If the first paid month is not working out, email us within 30 days of that charge and we refund it. After that, a month already paid is not refunded.
Limits
Afterly is an answering line, not a guarantee that every word on a call will be perfect or that a job will be booked. If the line is down, those calls are not billed as extra. Our responsibility is limited to the amount you paid Afterly in the previous month.