Built for HVAC companies

HVAC answering service

No-heat, no-cool, and gas-smell calls. Answered after the shop closes.

Afterly picks up in your company name, asks what failed, and texts your on-call tech. It does not quote a fee or send a truck.

14-day trialNo charge todayCancel anytime

$49 a month after the trial. 150 minutes included. It does not send a truck.

Prefer guided setup? We’ll build the line from your form. No sales call.

Afterly · 1:08 AM

No heat

James Cole · 910 Pine Ave · House is cold. System will not run. Tonight.

What it does on a HVAC owners call

  • Answers in your company name after the shop closes
  • Asks no heat, no cool, or a smell before it texts you
  • Marks a dead system as tonight and a tune-up as morning
  • $49 a month. 150 minutes included

The text includes

  • Caller name and callback number
  • Service address
  • No heat, no cool, a smell, or a quote
  • Tonight or morning

What a night call sounds like

  • No heat

    The house is cold and the system will not run. Afterly flags it for tonight and texts the address and what the caller described. It does not diagnose the unit.

  • No cool

    The same intake on a hot night. Afterly marks it tonight when the caller says the house will not cool, and leaves a filter question for morning.

  • Tune-up or a new system

    A maintenance visit or a replacement quote waits until morning. Afterly does not book a sales appointment on its own.

Flagged for tonight

  • No heat
  • No cool
  • Gas smell
  • System that will not run

Left for morning

  • Tune-up
  • Thermostat question
  • Quote for a new system

Live in 3 steps

  1. 01

    Add the shop

    Create an account and add the company name, trade, and where to text. No card yet.

  2. 02

    Start the trial

    Nothing is due today. The line is not built until the trial starts.

  3. 03

    Forward the shop phone

    The Afterly number is ready when the trial starts. Forward missed calls, then test it.

Voicemail, a call center, or Afterly

VoicemailLive answeringAfterly
After 5pmOnly if they leave a messageA person reads a scriptAnswers in your company name
The jobA recording, if you are luckyA message to call backName, address, and issue by text
Tonight or morningYou sort it in the morningDepends on the operatorFlagged before you call back
The billFree, and the job is goneOften by the minute$49. 150 minutes included

It does not send a truck, quote a price, or promise an arrival time. The $129 plan can send the job to Housecall Pro, or to Zapier for Jobber and ServiceTitan. It does not book onto their schedule.

One flat price

Start here

Answering

$49/month

Texts you and 3 other people. Transcript and recording stay in call history.

  • Tonight or next morning
  • No calendar or other apps

Optional

Answering + booking

$129/month

Same answering, plus the calendar and a handoff to your other apps.

  • Apple Calendar and Google Calendar
  • Texts you and up to 8 other people
  • Housecall Pro, or Zapier for Jobber and ServiceTitan

Questions HVAC owners ask